Please read before using the rental camper.
Chapter 1 General Provisions
Article 1 (Application of terms and conditions)
- Pursuant to the provisions of these Terms and Conditions, the Company shall lend a rental vehicle (hereinafter referred to as a “rental car”) to the Renter, and the Renter shall receive the vehicle. Please note that matters not stipulated in these terms and conditions shall be governed by laws and regulations or general customs.
- Our company may accept special agreements to the extent that they do not violate the purpose of these terms and conditions, laws, regulations, administrative notices, or general customs. If a special agreement is made, that special agreement shall take precedence over the terms and conditions.
Chapter 2 Reservation
Article 2 (Application for reservation)
- When renting a rental car, the lessee must agree to the terms and conditions and the price list prescribed by our company, and then agree to the vehicle model class, rental start date and time, rental location, rental period, return location, driver, car navigation system, child seat, and other accessories. You can apply for a reservation by specifying whether or not the rental is necessary and other rental conditions (hereinafter referred to as “Rental Conditions”).
- When we receive a reservation request from a renter, we will, in principle, accept the reservation within the scope of the rental cars we own. In this case, the Renter shall pay a separately specified reservation application fee, unless otherwise approved by the Company.
Article 3 (Reservation changes)
If the Renter intends to change the rental conditions set forth in Paragraph 1 of the preceding Article, the Renter must obtain the consent of the Company in advance.
Article 4 (Cancellation of reservation, etc.)
- The lessee and the Company may cancel the reservation using the method prescribed by the Company.
- The renter, due to the renter’s convenience, does not begin the procedure for concluding the rental car rental contract (hereinafter referred to as the “rental contract”) even after one hour has passed after the reserved rental start time. In this case, the reservation will be considered cancelled.
- In the case of the preceding two paragraphs, the lessee shall pay the reservation cancellation fee prescribed by the company to the company, and when this reservation cancellation fee is paid, the company will transfer the received reservation application fee to the lessee. shall be returned to.
- If a reservation is canceled or a rental contract is not concluded due to our circumstances, our company shall return the received reservation application fee to the renter.
- If the rental contract is not concluded due to an accident, theft, non-return, recall, natural disaster, or other reasons not attributable to the renter or our company, the reservation will be deemed cancelled. In this case, the Company shall return the received reservation application fee to the Renter.
- The Company and the Renter shall not make any claims against each other regarding the failure to conclude a rental contract, except as provided in these Terms and Conditions.
- For online reservations, if the reservation confirmation email from our company cannot be returned to the address provided by the renter, or if the renter cannot be contacted by phone, our company may treat the reservation as unsuccessful.
Article 5 (Alternative rental car)
- If we are unable to rent out a rental car that meets the conditions (hereinafter referred to as “Conditions”) such as the vehicle class, options such as car navigation system, and other specifications (hereinafter referred to as “Conditions”) reserved by the renter, we will You may request to rent a rental car (hereinafter referred to as “alternative rental car”) to a person with conditions different from those reserved.
- If the renter accepts the offer set forth in the preceding paragraph, the Company shall lend the replacement rental car under the same rental conditions as at the time of reservation, except for the conditions that were not met. However, if the rental fee of the alternative rental car is higher than the rental fee of the reserved vehicle class, the rental fee shall be that of the reserved vehicle class, and if it is lower than the rental fee of the reserved vehicle class. , the rental fee shall be based on the rental fee of the said alternative rental car.
- The renter may refuse the offer to rent a substitute rental car in Paragraph 1 and cancel the reservation.
- In the case of the preceding paragraph, if the reason for not being able to rent the item in Paragraph 1 is due to reasons attributable to our company, it will be treated as a cancellation of the reservation in Article 4, Paragraph 4, and the Company will cancel the reservation that has already been received. The application fee will be refunded.
- In the case of Paragraph 3, if the reason for not being able to rent the property as described in Paragraph 1 is due to reasons not attributable to the Company, it will be treated as cancellation of the reservation as provided in Article 4, Paragraph 5, and the Company will accept the cancellation of the reservation as provided in Article 4, Paragraph 5. The reservation application fee will be refunded.
Article 6 (Disclaimer)
The Company and the Renter shall not make any claims to each other regarding the cancellation of the reservation or the failure to conclude the rental contract, except in the cases stipulated in Articles 4 and 5. .
Article 7 (Reservation service agency)
- The Renter may apply for a reservation through a travel agency, affiliated company, etc. (hereinafter referred to as an “Agent”) that handles reservations on behalf of the Company.
- A renter who has applied to an agency as described in the preceding paragraph may only apply to that agency to change or cancel the reservation.
Chapter 3 Rental Agreement
Article 8 (Conclusion of rental contract)
- The lessee shall clearly state the rental conditions stipulated in Article 2, Paragraph 1, and the Company shall clearly state the rental conditions in these terms and conditions, price list, etc., and conclude a rental contract. However, this does not apply if there is no rental car that can be rented or if the renter or driver falls under any of the items of Article 9, Paragraph 1 or Paragraph 2.
- If a rental agreement is concluded, the lessee shall pay the rental fee stipulated in Article 11, Paragraph 1 to the Company.
- Based on the basic notification (Note 1) of the regulatory agency, the Company shall record the driver’s name, address, and driver’s license on the rental book (original rental slip) and the rental certificate stipulated in Article 14, Paragraph 1. In order to enter the type and driver’s license (Note 2) number, or to attach a copy of the driver’s license, we ask the renter to inform the renter that the driver designated by the renter (hereinafter referred to as (referred to as the “driver”), and a copy thereof. In this case, if the renter is the driver, the renter must present his or her driver’s license and a copy thereof. (Note 1) Basic notifications from regulatory agencies refer to 2(8) and (9) of the Ministry of Land, Infrastructure, Transport and Tourism Director-General’s Directive on Rental Cars, “Basic notification regarding rental cars” (Jitabi No. 138, June 13, 1995). . (Note 2) A driver’s license refers to a driver’s license prescribed in Article 92 of the Road Traffic Act, and a driver’s license in the format specified in Article 19, Appended Form No. 14 of the Road Traffic Act Enforcement Regulations. (We do not lend international driving licenses or foreign driving licenses as stipulated in Article 107-2 of the Road Traffic Act)
- When concluding a rental contract, the Company may request the renter and driver to present documents that can verify their identity in addition to their driver’s license, and may take copies of the submitted documents. The lessee and driver shall comply with this.
- When concluding a rental contract, the Company will request notification of mobile phone numbers, etc. for contacting the renter and driver during the rental period, and the renter and driver will comply with this.
- When concluding a rental contract, the Company may specify payment methods such as credit card or cash to the renter, and the renter and driver shall comply with this.
Article 9 (refusal to conclude rental contract)
- If the renter or driver falls under any of the following items, they may refuse to conclude the rental contract and cancel the reservation.
- When the driver’s license required to drive the rented car is not presented.
- When you are under the influence of alcohol.
- When exhibiting symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.
- When a child under 6 years old is allowed to ride with the vehicle even though there is no child seat.
- When it is recognized that the person is a member or affiliate of an organized crime group, an organized crime group-related organization, or another anti-social organization.
- If the renter or driver falls under any of the following items, they may refuse to conclude the rental contract and cancel the reservation.
- When the driver specified at the time of reservation is different from the driver at the time of conclusion of the rental contract.
- When there is a fact that payment of the rental fee was delayed in past rentals.
- When the acts listed in each item of Article 17 have occurred in past rentals.
- When the acts listed in Article 18, Paragraph 6 or Article 23, Paragraph 1 have occurred during past rentals (including rentals by other rental car companies).
- When there was a fact that automobile insurance was not applied in the past rental due to a violation of the rental terms or insurance terms.
- When conditions specified separately are not met.
- In addition, when the Company deems it inappropriate.
- In the case of the preceding two paragraphs, the reservation will be treated as canceled due to the renter’s convenience, and the renter shall pay the reservation cancellation fee set forth in Article 4, Paragraph 3 to the Company, and the Company shall When this reservation cancellation fee is paid by a person, the received reservation application fee shall be returned to the lessee.
Article 10 (Establishment of rental contract, etc.)
- The rental contract shall be concluded when the lessee pays the rental fee to the company and the company hands over the rental car to the lessee. In this case, the reservation application fee received will be applied to part of the rental fee.
- The delivery under the preceding paragraph shall be made at the rental location specified in Article 2, Paragraph 1 on the rental start date and time in the same paragraph.
Article 11 (Rental Fee)
- The rental fee shall mean the total amount of the following fees, and the Company will clearly indicate each amount or calculation basis in the fee schedule.
- Basic fee
- Disclaimer compensation fee
- Optional fees (accessories)
- Fuel cost
- Other charges
- Basic charges shall be based on the charges notified by the Company to the Director of the Transport Branch of the Regional Transport Bureau at the time of rental of the rental car.
- If the rental fee is revised after making a reservation pursuant to Article 2, the rental fee shall be the lower of the fee applied at the time of reservation and the fee at the time of rental.
Article 12 (Changes to rental conditions)
- If the lessee wishes to change the rental conditions set forth in Article 8, Paragraph 1 after the conclusion of the rental contract, the lessee must obtain the consent of the Company in advance.
- The Company may not approve changes to the rental conditions pursuant to the preceding paragraph if such changes would hinder rental operations.
Article 13 (Inspection, maintenance and confirmation)
- The Company shall rent out rental cars that have been inspected as stipulated in Article 48 (Periodic Inspection and Maintenance) of the Road Transport Vehicle Act and have undergone the necessary maintenance.
- When renting out rental cars, our company shallThe equipment shall be inspected and any necessary maintenance performed.
- The renter or driver must ensure that the inspection and maintenance set forth in the preceding two paragraphs has been carried out, and that there are no maintenance defects in the rental car based on an inspection of the vehicle exterior and accessories based on a separately specified inspection chart, and that the rental car meets other rental conditions. Please make sure that the following are met.
- If the rental car is found to have maintenance defects as a result of the checks described in the preceding paragraph, the Company shall immediately carry out the necessary maintenance.
Article 14 (Issuance of rental certificate, mobile phone, etc.)
- When the Company hands over a rental car, the Company shall issue the specified rental certificate to the lessee or driver, which includes the matters stipulated by the Director of the Transport Branch of the Regional Transport Bureau.
- The renter or driver must carry the rental certificate issued pursuant to the preceding paragraph while using the rental car.
- If the renter or driver loses the rental certificate, he/she shall immediately notify the Company to that effect.
- When the lessee or driver returns the rental car, they must also return the rental certificate to the Company at the same time.
Chapter 4 Use
Article 15 (Management Responsibility)
The renter or driver must use the rental car with the duty of care of a prudent manager from the time the rental car is handed over until it is returned to the Company (hereinafter referred to as “in use”). , shall be stored.
Article 16 (Daily inspection and maintenance)
The renter or driver must inspect the rental car in use as stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act before using it every day, and carry out the necessary maintenance. I assume that.
Article 17 (Prohibited Acts)
The renter or driver must not do the following acts while using the vehicle.
- Using a rental car for automobile transportation business or similar purposes without our consent or permission based on the Road Transportation Act.
- Using the rental car for purposes other than the specified purpose or allowing someone other than the driver listed on the rental certificate under Article 8, Paragraph 3 to drive the rental car.
- Performing any act that infringes on the rights of our company, such as subletting a rental car or using it as collateral for others.
- Forging or altering the car registration number plate or vehicle number plate of a rental car, or changing its original condition by modifying or refurbishing the rental car.
- Using rental cars for various tests or competitions, or for towing or boosting other cars without our consent.
- Using a rental car in violation of laws and regulations or public order and morals.
- Purchase liability insurance for rental cars without our company’s consent.
- Remove the car navigation system, audio system, and other equipment installed in the rental car and take them out of the rental car without obtaining our consent. Also, use in-vehicle tools, in-vehicle parts, etc. for purposes other than the rental car.
- Allowing your pet to ride with you without our company’s consent. Also, even if you have received permission, do not let your pet out of the cage in the car.
- Taking the rental car out of Japan.
- Other acts that violate the rental conditions set forth in Article 8, Paragraph 1.
Article 18 (Measures, etc. in case of illegal parking)
- If the lessee or driver parks the rental car illegally as stipulated in the Road Traffic Act while using the rental car, the lessee or driver must pay the fine, etc. for illegal parking, and You will be responsible for towing, storage, and other expenses.
- When our company receives a notice from the police about a parking violation for a rental car, we will contact the renter or driver and promptly move the rental car until the end of the rental period or as instructed by our company. The Renter or the Driver shall instruct the Renter to appear at the police station and deal with the violation, and the Renter or the Driver shall comply with this. Furthermore, if the rental car is removed by the police, we may, at our discretion, collect the rental car from the police ourselves.
- After giving the instructions set forth in the preceding paragraph, the Company shall, at its discretion, confirm the status of violation processing with the lessee or driver using a traffic violation notice, payment slip, receipt, etc., and shall process the violation. If this has not been done, the instructions set forth in the preceding paragraph shall be given to the renter or driver until it is done. In addition, the Company will provide the renter or driver with a document designated by the Company (hereinafter referred to as a “Letter of Admission”) stating that the renter or driver has committed an illegal parking violation, and that he or she will appear at a police station, etc., and will comply with legal measures as a violator. ), and the lessee or driver shall comply with this.
- If the Company deems it necessary, the Company will pursue liability for illegal parking violations against the renter or driver by, for example, submitting materials containing personal information such as an admission letter and rental certificate to the police. In addition to providing necessary cooperation, submit documents such as written explanations, self-admissions, and rental certificates as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act to the Public Safety Commission, and report the facts. The lessee or driver shall be able to take necessary legal measures such as, etc., and the lessee or driver shall agree to this.
- In the event that our company receives an order to pay an abandonment violation fine pursuant to Article 51-4, Paragraph 1 of the Road Traffic Act and pays an abandonment violation fine, or the costs incurred in searching for the renter or driver and picking up the rental car, etc. If such costs are incurred, the renter or driver shall be responsible for compensating the Company for the amount equivalent to the abandonment violation fee and the costs borne by the Company. In this case, the lessee or driver shall pay these amounts to the Company by the date specified by the Company. In addition, if the lessee or driver has paid the amount equivalent to the parking violation fee to the Company, and the Company receives a refund of the violation fee due to the payment of a violation fee related to illegal parking, the Company shall The amount equivalent to the parking violation fee received will be returned to the lessee or driver.
Chapter 5 Return
Article 19 (Responsibility for return)
- The renter or driver shall return the rental car to the Company at the designated return location by the end of the rental period.
- If the renter or driver violates the preceding paragraph, they shall compensate for any damage caused to the company.
- If the renter or driver is unable to return the rental car within the rental period due to a natural disaster or other force majeure, the renter or driver shall not be responsible for any damage caused to the company. In this case, the lessee or driver shall immediately contact the Company and follow the Company’s instructions.
Article 20 (Confirmation upon return, etc.)
- The renter or driver shall return the rental car in the presence of our company. In this case, the product shall be returned in the same condition as when it was delivered, excluding parts that have worn out due to normal use.
- When returning the rental car, the renter or driver must confirm that there are no items left behind by the renter, driver, or passenger in the rental car, and the Company will, after returning the rental car, We are not responsible for the storage of leftover items.
Article 21 (Rental fee when extending the rental period)
- When the renter or driver extends the rental period pursuant to Article 12, Paragraph 1 of the Terms and Conditions, the total amount of the following items (hereinafter referred to as the “extension fee”) shall be refunded to the rental car. You shall pay us at the time.
- The difference between the rental fee corresponding to the rental period after the extension, the rental fee corresponding to the rental period before the extension, and the excess fee prescribed by our company, and the paid rental fee
- If the renter joined the exemption compensation system at the time of concluding the rental contract, the difference between the exemption compensation fee corresponding to the extended rental period and the paid exemption compensation fee
- If the renter or driver wishes to extend the rental period or change the return location due to unavoidable circumstances, the renter or driver must contact the departure office and obtain approval within the return deadline. If the renter exceeds the rental period without obtaining consent and returns the rental item, the renter shall pay a penalty (100,000 yen) in addition to the extension fee specified in the preceding paragraph.
- The rental period may be extended once, for a maximum of 48 hours.
Article 22 (Return location, etc.)
- If the renter or driver changes the designated return location pursuant to Article 12, Paragraph 1, the renter or driver shall bear the cost of forwarding necessary due to the change of return location.
- If the lessee or driver returns the rental car to a location other than the designated return location without obtaining the Company’s consent pursuant to Article 12, Paragraph 1, the lessee shall be subject to the following return location change penalty. The fee shall be paid.
Penalty fee for change of return location = forwarding costs required due to change of return location x 200%
Article 23 (Measures in case of non-return)
- The Company shall be responsible for any damage to the rental car or equipment if the lessee or driver does not return the rental car or equipment to the designated return location despite the expiration of the rental period, and does not respond to the Company’s request for return. If it is determined that the refund has not been made, civil and criminal legal measures will be taken.
- When the preceding paragraph applies, in order to confirm the location of the rental car and equipment, the Company will conduct interviews with related parties such as the renter’s or driver’s family, relatives, workplace, etc., and activate the vehicle location information system. We will take necessary measures including, etc.
- If Paragraph 1 of this Article applies, the lessee or driver shall pay to the Company an amount equivalent to the rental fee corresponding to the period from the expiration of the rental period until the Company collects the rental car and equipment, and also comply with the terms and conditions. The Company shall be responsible for compensating for any damage caused to the Company pursuant to the provisions of Article 28 (including the costs incurred in searching for and recovering the rental car, and searching for the renter or driver).
- If the lessee or driver does not return the rental car or is unable to contact the lessee or driver for more than 24 hours from the expiration date and time of the rental period, the Company will It is assumed that there has been theft. In this case, you must submit a theft report to the local police station.
Chapter 6 Malfunctions, accidents, theft, etc.
Article 24 (Measures when failure is discovered)
If the renter or driver discovers any abnormality or malfunction in the rental car during use, he or she must immediately stop driving, contact the Company, and follow the Company’s instructions.
Article 25 (Measures in the event of an accident)
- If an accident related to the rental car occurs during use, the renter or driver must immediately stop driving, take legal measures regardless of the size of the accident, and take the following measures: will do.
- Report the accident situation etc. to our company immediately and follow our instructions.
- When repairing a rental car based on the instructions in the previous issue, unless approved by the company, it must be done at the company or at a factory designated by the company.
- To cooperate with the investigation of our company and the insurance company with which we have a contract regarding the accident, and to submit requested documents without delay.
- When making a settlement or other agreement with the other party regarding an accident, obtain the consent of the Company in advance.
- In addition to taking the measures set forth in the preceding paragraph, the renter or driver shall handle and resolve the accident at their own responsibility.
- The Company shall provide advice on how to handle the accident on behalf of the lessee or the driver, and shall cooperate in resolving the matter.
Article 26 (Measures in the event of theft)
If the rental car is stolen or suffers any other damage while in use, the renter or driver shall take the following measures.
- Immediately report to the nearest police.
- Immediately report the damage situation etc. to the Company and follow the Company’s instructions.
- Cooperate with the investigation of the Company and the insurance company with which the Company has a contract regarding theft or other damage, and submit requested documents without delay.
Article 27 (Termination of rental contract due to unavailability)
- If the rental car becomes unusable due to malfunction, accident, theft, or other reasons (hereinafter referred to as “failure, etc.”) during use, the rental contract shall be terminated.
- In the case of the preceding paragraph, the renter or driver shall bear the costs required for picking up and repairing the rental car, and the Company shall not refund the rental fee already received. However, this shall not apply if the failure, etc. is due to the reasons specified in Paragraph 3 or Paragraph 5.
- If the breakdown is due to a defect that existed before the rental, the lessee may receive an alternative rental car from the Company. Furthermore, Article 5, Paragraph 2 shall apply mutatis mutandis to the conditions for providing alternative rental cars.
- If the lessee does not receive the alternative rental car provided in the preceding paragraph, the Company shall refund the rental fee received in full. The same shall apply if the Company is unable to provide an alternative rental car.
- If a breakdown occurs due to reasons that are not attributable to the lessee, the driver, or the Company, the Company will deduct the amount of the rental fee received from the rental period until the end of the rental contract. The remaining amount after deducting the rental fee corresponding to the period will be returned to the lessee.
- The Renter and the Driver shall not be able to make any claims other than those stipulated in this Article against the Company for damages caused by not being able to use the rental car, except for the measures stipulated in this Article.
Chapter 7 Compensation and Compensation
Article 28 (Compensation and Business Compensation)
- If the lessee or driver causes damage to a third party or the Company during use, the lessee or driver shall compensate for the damage. However, this excludes cases due to reasons attributable to our company.
- Among the damages to our company mentioned in the previous paragraph, the fee list applies to damages caused by accidents, theft, breakdowns due to reasons attributable to the renter or driver, damage caused by the company being unable to use the rental car due to stains or odors, etc. The rent shall be as stipulated in , and the renter or driver shall pay the same.
Article 29 (Insurance and compensation)
- If the renter or driver is liable for compensation under Article 28, Paragraph 1, insurance money or compensation within the following limits shall be paid according to the damage insurance contract entered into by the Company regarding the rental car and the compensation system established by the Company. will be paid.
- Unlimited amount of personal compensation per person (including 30 million yen of automobile liability insurance)
- Objective compensation 1 Accident limit unlimited (deductible amount 100,000 yen)
- Vehicle compensation 1 accident limit market value (deductible amount 100,000 yen)
- Personal injury compensation up to 30 million yen (per person) within capacity
- Damages that are not covered by insurance or compensation, and damages that exceed the compensation limit set forth in Paragraph 1, shall be borne by the renter or driver.
- In the event that the disclaimer of the insurance policy or the compensation system established by our company falls under, the insurance money or compensation money stipulated in Paragraph 1 will not be paid.
- Damages equivalent to the deductible amount of the non-life insurance specified in Paragraph 1 or the compensation system established by the Company will be borne by the Renter.
- When the Company has paid the damages to be borne by the Renter or the Driver, the Renter or the Driver shall immediately reimburse the Company for the amount paid by the Company.
Chapter 8 Cancellation of rental contract, mid-term cancellation
Article 30 (Cancellation of Rental Agreement)
If the lessee or driver violates these terms and conditions during use, or falls under any of the items in Article 9, Paragraph 1, the Company shall not give any notice or demand. You may cancel the rental contract without any need and immediately request the return of the rental car. In this case, the Company shall not refund the rental fee received to the Renter.
Article 31 (Mid-term cancellation)
- The renter may cancel the rental contract even if the product is in use, with the consent of the company and after paying the cancellation fee set forth in the following paragraph. In this case, the Company shall deduct the rental fee corresponding to the period from rental to return from the rental fee received and return the remaining amount to the renter. Please note that if the difference between the rental contract period and the rental contract period is less than 24 hours, the remaining amount will not be refunded.
In addition, we will accept requests for mid-term cancellation up to 3 days (72 hours) before the scheduled return, but we will not be able to provide refunds for mid-term cancellations after 3 days (72 hours). - When canceling the contract in the preceding paragraph, the lessee shall pay the following cancellation fee to the Company.
Mid-term cancellation fee = {(Basic fee corresponding to the rental contract period) – (Basic fee corresponding to the period from rental to return)} x 50%
Chapter 9 Personal Information
Article 32 (Purpose of use of personal information)
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- As a business operator with a rental car business license, to carry out matters required as a condition of the business license, such as creating a rental certificate at the time of concluding a rental contract.
- To provide rental cars and related services to renters or drivers.
- To confirm and examine the identity of the renter or driver.
- For the provision of rental cars, car leases, used cars, and other products and services handled by our company, as well as the holding of various events and campaigns, we provide rental services through methods such as sending promotional materials and e-mails. To provide information to people or drivers.
- To conduct questionnaire surveys of renters or drivers for the purpose of planning and developing products and services handled by our company, or considering measures to improve customer satisfaction.
- To statistically aggregate and analyze personal information and create statistical data that is processed into a form that cannot identify or identify individuals.
- When acquiring personal information of the renter or driver for purposes other than those stipulated in the items of Paragraph 1, the purpose of use will be clearly stated in advance.
Chapter 10 Miscellaneous Rules
Article 33 (Offset)
If the Company has a financial obligation to the Renter or the Driver based on these terms and conditions, the Company may set it off against the Renter’s or Driver’s financial obligation to the Company at any time.
Article 34 (Consumption tax)
The lessee or driver shall pay to the Company the consumption tax (including local consumption tax) imposed on transactions based on these terms and conditions.
Article 35 (Delay Damages)
If the lessee or driver and the Company fail to fulfill their financial obligations based on these terms and conditions, they shall pay the other party a delay fee at the rate of 14.6% per year.
Article 36 (detailed regulations)
- The Company may separately stipulate detailed rules for these Terms and Conditions, and such detailed rules shall have the same effect as these Terms and Conditions.
- If the Company establishes separate detailed rules, it shall state them in the pamphlets, price list, website, etc. published by the Company. The same applies if you change this.
Article 37 (Agreed Jurisdiction Court)
If a dispute arises regarding the rights and obligations based on these terms and conditions, the competent court shall be the summary court that has jurisdiction over the location of our company’s head office, regardless of the amount of the lawsuit.
Supplementary provisions
These terms and conditions will come into effect from August 1, 2020.
Attachment
《Cancellation fee》
More than 15 days before the rental reservation date | Free |
---|---|
14 to 3 days before the rental reservation date | 25% of rental fee |
Two days before the rental reservation date and the day before | 50% of rental fee |
On the day of rental reservation | 100% of rental fee |
- *Cancellations made after 6pm will be treated as cancellations for the next day.
- *For reservations that include the top season on the departure date, a cancellation fee of 10% of the usage fee will be charged from “after the reservation is confirmed” up to 15 days before the provisional reservation date.
- *Please note that if you shorten your usage schedule, your reserved schedule will be treated as a cancellation and you will have to rebook your usage schedule.
《Suspension compensation fee (non-operation charge)》
The renter or driver shall pay the following amounts to the Company upon return of the rental car.
-
Rental car
In the event that an accident, theft, breakdown, defacement, etc. occurs and the vehicle requires repair or cleaning, you will be required to pay the following amount as business compensation during that period.
If the vehicle is returned to the store (self-propelled): 100,000 yen (tax exempt)
If the vehicle cannot run on its own and is not returned to the store: 150,000 yen (tax exempt)
*If the vehicle is driveable but not returned to the store (e.g. left on the street), a charge of 150,000 yen will be charged. -
Equipment
In case of unavailability: 100% of purchase price of replacement product
If repairs are required: 100% of repair cost
《Safety compensation service》
Damage caused by user negligence that is not an accident will be subject to actual costs.
For damage other than accidents (covering all equipment), we have set up a “Safety Compensation Service” (deductible insurance).
“Safety compensation service”…2,000 yen/day (excluding tax)
If you subscribe to this service, your cost will be up to 100,000 yen.
Over